Frequently Asked Questions
What makes you different to other courier companies?
We pride ourselves on our great customer relationships, alongside our excellent customer service and complete reliability. We’re also incredibly fast, offering collection in the UK within one hour of your call.
I transport large volumes every week. Can you manage this?
Yes! Lots of our clients trust us with their high volume deliveries and specific demands. Plus, as we’re a smaller company you’ll benefit from an excellent level of service that’s great value too.
How do you calculate your prices?
They’re based on postcode to postcode, per mile, one way.
Will my delivery be insured during transit?
Yes. All UK deliveries are insured to £25,000. We can also insure for higher value, give us a call for more information.
What about Europe? Will my delivery still be insured?
Yes. All European Deliveries are Insured as per CMR £7,000.00 per 1000kilos
Can my shipments be tracked En-Route?
Yes. We use the Business Vehicle tracking system which will pinpoint a driver’s location at any time. If that fails, we’ll just call the driver and ask.
What size vehicle will I need?
It all depends on the size of your delivery. Check ‘Our Vehicles Page’ for specs. If you’re still not sure, just give us a ring we’ll be happy to help.
What does ADR approved mean?
It means we’ve been approved by the Government to handle and transport dangerous substances or chemicals. Legal regulations are very strict regarding this type of transportation, so if you manufacture or distribute hazardous material you need to make sure any transport company you work with has been ADR approved.
Where can I find the most expensive pot of tea in Europe?
That’s got to be Ustinov’s Bar in Koln. It cost me £6.80! Thank you very much.